Privacy Policy

Last Updated: July 2026
 

Privacy Policy

At Tennis Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.
 

Information We Collect

We may collect the following information when you use our website:

• Full name

• Email address

• Phone number

• Billing information

• Account login details

• Booking information

• Coach profile information

• Messages submitted through our contact forms

We may also collect non-personal information such as browser type, device information, and website usage data to improve our services.
 

How We Use Your Information

Your information may be used to:

• Create and manage your account

• Process bookings and subscriptions

• Process payments

• Respond to inquiries and support requests

• Improve our website and services

• Send important service updates

• Provide marketing communications (with your consent)
   

Coach Profiles

Coaches who create profiles may choose to display certain information publicly, including their name, biography, certifications, coaching experience, hourly rates, and contact details. This information is visible only as provided by the coach.
 

Payments

Payments for coaching sessions, memberships, and purchases are securely processed through trusted third-party payment providers. Tennis Hub does not store your complete payment card information.
 

Cookies

Our website uses cookies to improve user experience, remember preferences, analyze website traffic, and enhance website functionality. You can manage cookie settings through your browser at any time.
 

Third-Party Services

Our website may integrate with trusted third-party services, including:

• Payment providers

• Booking services

• YouTube

• Analytics services

• Email marketing platforms

These services have their own privacy policies governing the use of your information.
 

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no online system is completely secure, we strive to keep your information protected.
 

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Update or correct your information

• Request deletion of your account

• Withdraw consent for marketing communications

To exercise these rights, please contact us.
 

Children's Privacy

Tennis Hub does not knowingly collect personal information from children without appropriate parental or guardian consent where required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Email: hello@tennishub.ca

Phone: +1 (000) 000-0000

Location: Vancouver, British Columbia, Canada